Refresher Course: VCU’s recently implemented student ticket system
VCU home games have not only been one of the hottest tickets in the state of Virginia over the last couple of years, but one of the hottest tickets in all of college hoops as well. The Rams have sold out 35 consecutive home games and look to sellout yet another complete season as VCU enters the 2013-14 season as the 14h-ranked team in the country. With the increased demand however, VCU has had to implement new rules for student tickets. Over the last couple of seasons, on a number of occasions, students waited in line only to be turned away as the student ticket allotment reached it’s capacity. VCU then met with student groups to figure out how to best address that situation and eventually decided on a new student ticketing system (identical to systems used at other successful basketball programs) where students had to claim their “free tickets” (students pay fees in their tuition, so nothing is technically free) prior to the game, but once claimed were then guaranteed a spot in the Siegel Center. With that, students who claim tickets are now given the responsibility of showing up, a responsibility some appeared to take lightly in VCU’s recent exhibition opener against Cal U (PA), as a number of student sections were virtually empty despite being completely claimed by students. Student ticket claims for VCU’s regular season opener versus Illinois State even exceeded the student ticket allotment, making it even more imperative that students claiming tickets that other students won’t get to use, show up to the games to help VCU defend their 2012-13 Naismith Student Section of the Year title. Below are the rules sent to students in a recent email from VCU Athletics:
New for the 2013-14 VCU Basketball season, VCU Athletics launched online student ticketing to provide a simple and easy way for VCU students to attend basketball games. The first online claim period included the following games: VCU vs. California – PA (11/2), VCU vs. Illinois State (11/8), and VCU vs. Winthrop (11/16).
You have CLAIMED a ticket for the VCU vs. Illinois State game on Friday, November 8 at 7:00 p.m. The demand for tickets has exceeded the student capacity and a lottery will be run on Wednesday, November 6 to allocate tickets for Friday’s game.
We want to ensure that the student section is full, loud, and rowdy on game day and if you are awarded a ticket it is extremely important that the ticket is used.
- Who do I contact if I can no longer attend the game or need assistance? Contact the VCU Ticket Office, Monday through Friday from 8:30 a.m. until 4:30 p.m. at (804) 828-RAMS (7267) and by email at firstname.lastname@example.org for further assistance. The VCU Ticket Office must be notified by Thursday, November 7 at 4:30 p.m. if you can no longer attend the game.
- If I receive a ticket and do not attend, is there a penalty in place for future games?If a student misses two games in which they are awarded tickets, they will not be eligible to request tickets for the remainder of the 2013-14 VCU Basketball season.
- When will tickets be distributed for Friday’s game?
Tickets will be distributed the evening of Wednesday, November 6 via email.
Please contact the VCU Ticket Office with any questions at 804-828-7267.
Let’s Go VCU!